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Spend cap not used and can’t send messages

sengathomson
Visitor

I have not extra usage on my account, however when trying to send messages I get a message saying I have reached my spend cap . Any ideas how I can resolve ? 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @sengathomson 

Welcome to the community.

Is your spend cap set at £0? 

How Do I Set Up and Manage Spend Cap? | Mobile Help | EE

Chris

View solution in original post

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @sengathomson 

Welcome to the community.

Is your spend cap set at £0? 

How Do I Set Up and Manage Spend Cap? | Mobile Help | EE

Chris