So my son lost his phone we reported it in a ee store to which we thought they h
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29-08-2023 09:51 PM
reported lost phone in ee store, thought they had blacklisted the phone, only to find out these have been added to the phonebill🤬🤬 and the phone hasn't been blacklisted, still waiting for a call from a manager. Job not done correctly🤬🤬🤬🤬
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30-08-2023 01:25 PM
I was on the phone for over an hour last night and the person I was speaking to didn't even check ro see if the lost phone had been blacklisted 🤬🤬🤬 this has all occurred because 4 people haven't done their jobs correctly.
3 not blacklisting the phone
1 not calling back
We are now in an unsolvable situation because of these errors
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30-08-2023 02:24 PM
I am very sorry @Kazzimh
Please get in touch as advised above and the team will certainly get this looked into further for you.
Leanne.
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30-08-2023 09:27 PM
Not going to get into an argument but if you were in town and lost you're phone would you not pop into the phone shop to report it!!!
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31-08-2023 08:20 AM
@Kazzimh No I’ll make a call to report it as I know how you report a lost device.

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