Scams offering 20% discount

[mahaacca]

020 3987 5510 called me pretending to be from EE. Said I have a great credit score been with EE for more than a year and can offer a 20% discount on existing contract. I said I don't want any extra time on contract nothing, got a text from 150 with a code which I shared and now I got an iPhone 13 pro max and there's a new contract for 2 years against my name. Returning the device to EE, any others getting offers like this be aware as most likely they will call back and claim they sent a wrong phone and to please return it to the address they send rather than to EE.

[Swill1]

I had exact same thing from insistent-man-in-call-centre - number 020 3923 2793, and then a call back from 0800 368 3284. Pretty plausible, but too good to be true. Almost had me, but your post and help from 150 helped me.

The codes appeared in same 150 message feed as others from EE  - How?

Thanks for your help!

[Leanne_T]

Hi @Swill1

Thanks for coming here. 

You can find more information and ways to stay safe in our Prevent scams including phishing, vishing and smishing, Help page. 

Leanne.

[Sandge]

I have just had this exact same call, Asian sounding man on the other end of the phone saying ‘this is EE’ and word for word above. Sounded fishy to me so I questioned him as to why this discount wasn’t just applied automatically with no need for a phone call and he hung up. Which is why I looked here to see if anyone else had the same thing happen. 

[Hazeyx600]

I just had this phone call, he asked me to confirm how much my last bill was,  I said about £55.  He said it was. £56.25  then told me the new price with 20% off.   Then he asked me my name,  date of birth and address, all of which he’d have known.    So he got no further,  I’m just wondering how he knew, to the penny, how much my last bill was,

[Leanne_T]

Hi there @Hazeyx600

Thanks for coming here. 

To report any scam calls please text CALL followed by the number to 7726.

You can view numbers our partners will call from on the What numbers will EE partners call from? Help page. 

Thanks 

Leanne.

[jdav23]

Just had a similar call from a Cardiff number 029 2264 3689 offering me 20% discount.  Said I'm an excellent customer and it will be applied to my account next billing cycle for free (!?).  Couldn't tell me when my billing cycle was and just needed to confirm a few details such as the account holder.  he didn't go through any security checks and sounded iffy and so I hung up... rang me back straightaway whilst I was checking here!  I just let it ring and they haven't tried calling back.

Have forwarded the number to 7726 to report it.

[Katie_B]

Thanks for coming here and flagging this with us @jdav23. 

You have done the right thing by forwarding this to 7726. 

Katie

[Kevin162]

Had a similar call from 01615246397 offering 20% discount on my mobile bill for being a good customer! Then had message with a passcode to change my  password, which I haven't done as the phone number used is not a usual number that EE call from, so feel it's a scam. 

[Darclee]

This happened to me today , thank you for posting , I fortunately  didn't give any details, they were  after my email and very convincing they way they talked, so the scam is still going on. This is the phone number that call me 07488 874078.