Hi, I went on holiday at the end of July and turned on my roam abroad pass for the month as it work our cheaper than doing it daily. I hadn't realised it was still on nearly 3 months later. Can I be refunded for the two months I've not been using it? Thanks
You can cancel the pass by texting STOP ROAMING PASS to 150.
Unless EE were at fault for not removing the pass when you requested, then I don't see any basis for refund. You'd need to contact EE-CS on 150, and ask them.
