Request for prove of barring

[Girmay100]

Dear sir

My name is Henok [edited]  and I am your client on 13th August I lost my Mobail phone then I claim my insurance so they requested me a proof of usage and barring .i  request to to ee  and they provide me the proof of usage but still am waiting for the proof of barring? Therefore could you send me the proof please?

[Mod edit: Image rejected as it contained personal information] 

[Christopher_G · Accepted solution]

Hi @Girmay100 

Welcome to the community.

Sorry to hear about your phone. If you speak to our Mobile Care team, they'll be able to check that and look into sending another, if needed.

Chris