Removed SPEND CAP but still unable to make calls

sabinavankova
Explorer

‎20-05-2024 06:43 PM

I removed my SPEND CAP but I'm still unable to make calls - why?

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎20-05-2024 06:46 PM - edited ‎20-05-2024 06:47 PM

@sabinavankova : Is that the full story or where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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sabinavankova
Explorer
In response to XRaySpeX

‎20-05-2024 06:50 PM

I'm in England - yes, this is the full story.

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XRaySpeX
EE Community Star
EE Community Star
In response to sabinavankova

‎20-05-2024 06:54 PM

Thanks! Don't you have unlimited mins.?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bristolian
EE Community Star
EE Community Star

‎20-05-2024 07:14 PM

Text BALANCE to 150 and post back the full response. What are the first 5 digits of the number you're trying to call?

What happens when you attempt the call?

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