Regarding the mobile bill

orupalli · ‎16-03-2024

HI EE,

I took a contract from EE for a device. My contact is ************.

I was told that i have a 100 minutes of international calls when i took the contract. I a international student so i called my home country thinking that i have the 100 minutes.

now the bill for went to around £400 for around 100 minutes, and i am student who don't have a proper job also to pay such big amounts.

The bill is divided into feb invoice of £185 and march invoice of £293.

Please help me i am not in a position to pay such amount.

I don't know what to do? I feel charging £3.99 per minute is too high.

Even if i don't have the international minutes i should at least get a notification or message (which my earlier services provided) that i can't make the call.

I am not blaming or complaining you. i just need help for this bills, I can't pay that.

I am already broke and not in a position to pay this.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

XRaySpeX · ‎16-03-2024

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎16-03-2024

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)