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Regarding calling abroad

Trixy21_
Investigator
Investigator

‎29-07-2025 05:37 PM

Hi 

I really  need some help , I’m trying to urgently call a hotel in Amsterdam to speak about my booking and everytime I try it says it’s barred how can I change this 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎29-07-2025 05:44 PM

Hello @Trixy21_. 

Are you currently in the UK trying to call abroad?

If yes, do you have a Spend Cap on your account?

Speak soon, 

Katie

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎29-07-2025 07:32 PM

@Trixy21_ : Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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