Reconnection charges

[originalpea]

If my mobile has been cut off because I missed a payment, is there a fee to get it reconnected or do I just have to pay the outstanding balance?

[Leanne_T · Accepted solution]

Hi there @originalpea 

Thanks for coming to the community. 

How long has the account been restricted? 

You can find details in our Help if you can't pay your bill, Help page for details on late payment fees.

Leanne.