Overdue amount £0.00

[stiggers]

It’s mad this is still happening 2 years later .. 

even 2 weeks after payment made , trying to set up DD still says account overdue by £0.00.

I make manual payments and then sometimes try and set up DD but get this silly obvious system error every time.

overdue a fix EE , come on now 😉

[Katie_J · Accepted solution]

Hi @stiggers. 

I am sorry to hear you are experiencing this when trying to set up a Direct Debit. 

We would expect this to be a straight forward process for our customers. 

Do you have the latest version of the app?

Have you tried doing this via your EE account online?

If you have I would recommend speaking with our customer care team.

Speak soon, 

Katie