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Re: I NEED to speak to someone at EE......how do I actually get to speak to a person

Corcoranbridget
Explorer

I need my phone back on so I can talk to people I don't get my money until Friday 

1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Corcoranbridget.

Thanks for coming to the community.
Please contact our support team directly, they’ll be able to assist you further.

For extra support, you can also check our Help if you have problems paying your bill Help page.

Debbie

View solution in original post

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

@Corcoranbridget , if you have not paid your bill, then you will not get your phone back on, I would strongly advise you to ring customer service and speak to them by using another phone or web based app, but not sure they will allow you to use the network until you have paid your bill.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Debbie_G
EE Community Support Team

Hi @Corcoranbridget.

Thanks for coming to the community.
Please contact our support team directly, they’ll be able to assist you further.

For extra support, you can also check our Help if you have problems paying your bill Help page.

Debbie