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Re: How to contact EE via email

Kara93
Visitor

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Iv paid this month the bill and you have cut me off! I need this phone for my son on end of life care

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Kara93 

Welcome to the community. I'm really sorry to hear of your current situation. 

It can take 24 hours for a phone to be re-activated after payment. Please try restarting your phone, to see if it then begins to work. If you're still having problems, let me know and I'll do my best to get you some help.

Chris