How do I access online chat

[Lovetj]

I want to change payment details on my ee account 

[Michaeldennis]

Yeah I have seen that but there’s no option to be able to change my date 

[Michaeldennis]

Could this be because my card details aren’t on there?

[Leanne_T]

I see, thank you @Michaeldennis 

In this case, please call us on 150 and the team will get this looked into for you and help you get the date changed 🙂

Leanne.

[XRaySpeX]

@Michaeldennis : You don't use card details for a DD. You need your bank a/c details, sort code + a/c no.