cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: HY IS IT SO DIFFICULT TO CONTACT EE ONLINE?

Sharon610
Explorer

Hi i have an account and I chatted to a support person a couple of weeks ago re my phone etc. He said he would make a note on my file. Now I can’t find a chat option. I don’t want to sing up for another 24 months either. HELP! Please!

16 REPLIES 16

Thank you.. I bought an o2 pay as you go card before I left and was sent a code to keep my number by EE. IS this still valid?

James_B
EE Community Manager
EE Community Manager

Hi @Sharon610,

PAC codes are valid for up to 30 days.

James

Ok. Thanks

James_B
EE Community Manager
EE Community Manager

No problem @Sharon610

I'd recommend contacting your new provider first to make sure they can complete a number transfer while you're outside of the UK.

James

ok. Thanks for the advice. Might be easier to get a pay as you go in Vietnam where I’ll be next. Then sort it all out back in the UK.

James_B
EE Community Manager
EE Community Manager

Have a great trip @Sharon610 🙂

James

Thanks