End of contract

[pearcar]

My contract is due to end. When my device is paid for, will my monthly bill automatically reduce so that im only paying for data and not the device?

[Northerner]

Hi @pearcar 

It depends. Is your device on a separate contract to your tariff or is this an old tariff mobile combined bill.

Thanks 

[Peter_W · Accepted solution]

Welcome to the Community, @pearcar 

There are two types of contracts we have available, and like @Northerner mentioned this influences how things look once a minimum contract comes to an end.

If your contract is on Flex Pay, you should see two separate direct debits come out - one for the handset payment, and one for the airtime plan.

On these contracts, once the device agreement comes to an end, these payments will automatically stop, but the airtime payments will continue.

On a traditional contract with one direct debit covering everything, you would need to give our team a call or check out the EE app for your end of contract options such as upgrading or switching to SIM Only.

Peter

[XRaySpeX]

@pearcar : EE's traditional mobile contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the total bundled contract. There may however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 30 days of your contract term.