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Re: End contract

Cristina95kkk
Investigator
Investigator

Hello 

My Contract is ending 

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Cristina95kkk,

Your plan isn't automatically cancelled at the end of the minimum commitment period, it just reverts to a 30 day rolling contract which can be cancelled at any time by giving 30 days notice.

James

View solution in original post

6 REPLIES 6
James_B
EE Community Manager
EE Community Manager

Hi @Cristina95kkk,

Welcome to the EE Community. 🙂

Please see What Happens at the End of My Plan? | Profile Help | EE for everything you need to know.

Hope this helps.

James

Hello

Please can you explain if I need to do anything if my contact is ending ?
I don’t want to continue or to upgrade

cristinaS

The link didn’t answer to my question.

if my contract is ending do I need to do anything?

I don’t want to update I just want to be ended !

James_B
EE Community Manager
EE Community Manager

Hi @Cristina95kkk,

If you'd like to cancel your plan without moving your number to another network, you'll need to get in touch on 150 to give 30 days notice of cancellation.

Thanks

James

Why I need to give a 30 days notice if my contact is ending this month 

James_B
EE Community Manager
EE Community Manager

Hi @Cristina95kkk,

Your plan isn't automatically cancelled at the end of the minimum commitment period, it just reverts to a 30 day rolling contract which can be cancelled at any time by giving 30 days notice.

James