on 03-07-2024 08:20 AM
on 03-07-2024 09:17 AM
Hi @Cristina95kkk,
Your plan isn't automatically cancelled at the end of the minimum commitment period, it just reverts to a 30 day rolling contract which can be cancelled at any time by giving 30 days notice.
James
on 03-07-2024 08:36 AM
Hi @Cristina95kkk,
Welcome to the EE Community. 🙂
Please see What Happens at the End of My Plan? | Profile Help | EE for everything you need to know.
Hope this helps.
James
on 03-07-2024 08:39 AM
on 03-07-2024 08:41 AM
The link didn’t answer to my question.
if my contract is ending do I need to do anything?
I don’t want to update I just want to be ended !
on 03-07-2024 08:44 AM
Hi @Cristina95kkk,
If you'd like to cancel your plan without moving your number to another network, you'll need to get in touch on 150 to give 30 days notice of cancellation.
Thanks
James
on 03-07-2024 08:45 AM
Why I need to give a 30 days notice if my contact is ending this month
on 03-07-2024 09:17 AM
Hi @Cristina95kkk,
Your plan isn't automatically cancelled at the end of the minimum commitment period, it just reverts to a 30 day rolling contract which can be cancelled at any time by giving 30 days notice.
James