03-07-2024 08:20 AM
03-07-2024 09:17 AM
Hi @Cristina95kkk,
Your plan isn't automatically cancelled at the end of the minimum commitment period, it just reverts to a 30 day rolling contract which can be cancelled at any time by giving 30 days notice.
James
03-07-2024 08:36 AM
Hi @Cristina95kkk,
Welcome to the EE Community. 🙂
Please see What Happens at the End of My Plan? | Profile Help | EE for everything you need to know.
Hope this helps.
James
03-07-2024 08:39 AM
03-07-2024 08:41 AM
The link didn’t answer to my question.
if my contract is ending do I need to do anything?
I don’t want to update I just want to be ended !
03-07-2024 08:44 AM
Hi @Cristina95kkk,
If you'd like to cancel your plan without moving your number to another network, you'll need to get in touch on 150 to give 30 days notice of cancellation.
Thanks
James
03-07-2024 08:45 AM
Why I need to give a 30 days notice if my contact is ending this month
03-07-2024 09:17 AM
Hi @Cristina95kkk,
Your plan isn't automatically cancelled at the end of the minimum commitment period, it just reverts to a 30 day rolling contract which can be cancelled at any time by giving 30 days notice.
James