The EE Community

Smart Wifi Disc

I work  from home and my company have supplied me with an ee smart wifi disc, but unfortunately this won't connect with my smart hub. I tried a (fairly old) ethernet cable and via the wps buttons both without success. Any thoughts as I do not want ae...

Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Contact number in profile.

The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...

moved from BT to EE, been charged twice

I moved from BT to EE on the last day of my BT contract on 9th Jan.  both BT and EE have taken direct debits for broadband payments after this date.  why have i been charged twice when this is now the 'same company'

EE Perk code not working

Hello,I've generated a new EE Perk code and trying to use it whilst upgrading my current plan. I get the following error "Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already ...

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

Waiting for ee to call back about home security

Has any body else had to wait about 4 days to receive a call back reading home security. Keep getting message stating something has gone wrong at our end. Ridiculous that you cannot order this. Already put in a complaint but we take up to 7 days to r...

Can someone tell me how to actually speak to a person at EE?

EE Blocking Website on 4G

Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...