Change direct debit details

[Roshpatel]

Hi

[Katie_B]

Hello @SadiaSadia. 

Welcome to the community. 

Are you looking update your direct debit details?

Please give our customer care team a call who will be happy to update these for you. 

Katie

[akhilveeragandh]

Hi,

i am not living United Kingdom,I have already transfer the ownership but you are not chaged the auto debit details.that is yours false.

[XRaySpeX]

@akhilveeragandh : The account holder is not necessarily the same as the bill payer. The account holder needs to change the DD details to their own.

@Katie_B : Why does EE call the Account Holder the Bill Payer? It's plumb wrong & causes no end of confusion. The Account Holder is the contractual owner of the a/c whilst anybody can be paying the bills on behalf of the Account Holder.

[Twincy2105]

Hello I want change my bank details on direct debite

[James_B]

Hi @Twincy2105,

Welcome to the EE Community. 🙂
Please see Set up or change your Direct Debit | Billing Help | EE for everything you need to know about managing your direct debit.

Thanks

James

[lostfaith]

Didn't work

[XRaySpeX]

@lostfaith : Are you on contract or PAYG?