When I changed my PAY AS YOU GO account to PAY MONTHLY account through calling EE, the EE team told me that I can cancel that fro free in 14 days. I did cancel the contract in 7 days by calling EE again. So the thing should be done.
But after that I can't link my phone number to my account anymore, that's fine because I can use website to top up.
BUT recently I received a mail from EE told me that "You EE account was recently cancelled but unfortunately there's still an outstanding payment you need to make". It's more than 300 pounds! That doesn't make sense. Could someone tell me how can I deal with this problem?
Thanks in advance!
