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Pricing incorrect for new products

basmith322
Visitor

I have recently switched to the new EE but when I log into my account to look at my new deals all the sim/phone prices are incorrect. If I am signed out I can see new sims for as low as £13.50 per month but when I log in the cheapest is £21. 
It appears to be showing me a smaller selection of deals when I’m not signed in and they’re all more expensive. 
I was looking just after I joined new EE and the prices were around £10 per month, so clearly something is a bit broken 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @basmith322 

Thanks for coming to the community. 

Please give us a call on 150 and our mobile guides will take a look at the available offers for you and help you with an additional contract 🙂

Leanne.