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Price plan confusion

tonyshore1
Visitor

‎15-09-2022 07:25 AM - last edited on ‎15-09-2022 07:45 AM by EE Community Moderator

Hi there,

After paying my overdue bill this morning i finally noticed that my price plan is different from the start.

I joined in oct 2020 on a fixed £71 plan. In April 2021 it increased to £74.20 (£3.20 increace)

And in April 2022 it increased to £81.10 (A further £6.90 increase)

Why the increase when i signed a fixed 24 month contract and please can you explain how the increase works out to this price now.

Kind Regards

xxxx xxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎15-09-2022 07:32 AM

@tonyshore1   You didn’t sign a fixed term contract you signed a contract that will receive at the end of March a yearly price increase inline with CPI + 3.9%.    Did you read the contract?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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