Price increase

Bobby17021979
Visitor

‎01-09-2023 07:27 PM

hi guys, my phone bill every month is £84.99

but this month’s bill is at £92.17 , how come it’s a different price this month ? 

0 Helpful
4 REPLIES 4
Andy_65
Skilled Contributor
Skilled Contributor

‎01-09-2023 08:17 PM

Hi @Bobby17021979 

Compare your latest bill with the previous bill and you'll see the difference, such as additional call costs etc.

Chris_B
EE Community Star
EE Community Star

‎01-09-2023 09:12 PM

@Bobby17021979  Have you looked at your bill breakdown?  That will state why you’ve been charged more 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star
In response to Andy_65

‎01-09-2023 09:14 PM

@Andy_65   That makes no sense at all. If you’ve been charged more this month then looking at last months bill it’s going to help as no bearing on this month bill.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Andy_65
Skilled Contributor
Skilled Contributor
In response to Chris_B

‎01-09-2023 09:20 PM

@Chris_B wrote:

@Andy_65   That makes no sense at all. If you’ve been charged more this month then looking at last months bill it’s going to help as no bearing on this month bill.  

The OP doesn't seem to know why the latest bill is higher. If I were look at a previous bill of £84.99 and compare it with the latest bill of £92.17 I think I'd know what the differences are.