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Pounds and Pence price increase

MGSteve
Investigator
Investigator

I've just had the email through about the price increase from March. I have 3 sim-only accounts with EE and have since around 2020, so all out of the tie-in period. 

It appears that EE have changed the way they are increasing prices, away from the CPI+ 3.9% (roughly 7% total it appears) to a flat, in my case, £2.50 a line.

However, when I work out the price under the old system, it would have 'only' gone up by 95p. So under the 'clearer for the customer' increase, they've also more than doubled the increase.

I'm not sure how they can retrospectively change a contract I've agreed to - sure, I'm out of the tie-in, but that doesn't give them the ability to change T&Cs I agreed to without my consent.

I think it's about time I changed providers, but this post is just an FYI - check it out for yourself and if you'll on more than a £35(ish) a month contract, you will be paying more under these changes. As mine are sim only, 2 are around £14 and the one is mid £20s, the fixed price increase is more than the old system.

52 REPLIES 52
Thedodger
Visitor

From April 2026 my contract mid term price increase is £3.50 per month. This is an insidious practice now inflicted on their captive customers by several corporations, including EE. It’s time the pricing structure was looked at by OFGEM.

 

@Thedodger : OFCOM not OFGEM! The latter don't have the energy to regulate the telecoms industry 😉.

I do agree that these so called "fixed" £ & p increases, which have become high %age increases, need re-looking at by the regulator.

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Colstalex
Skilled Contributor
Skilled Contributor

They only changed the formula for increases for those out of contract. I would move the accounts to 1p mobile you get the same coverage but cheaper.