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Please enter valid billing account number error

Howardfound
Visitor

Im trying to link my home BB to my ee account to switch to a sim only deal. However when i put my account number in at the top of the statement it just says the above. 

These numbers are definitely correct 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

From which statement are you taking your a/c no.? Does it start with 'GB'?

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