Please can ee customer service contact me

[GARETH_25]

My bill was due to be paid on the 29th October I moved the date to then mid month on the 11th of October.  I received a text stating that any other charges will be added next month bill but suddenly they added it this month that's due on the 29th October and has now put me to my limit. So they barred my phone, I can't ring 150 or do online chat or anything. I'm disabled and suffer with mental health issues and this is making life impossible and ee clearly doesn't care about there customers

[bristolian]

You can also contact that number by using a web-calling app such as Skype, over a WiFi connection. Or do you have a friend or relative whose phone you could borrow to make the free call?

[GARETH_25]

Thanks downloading Skype now 

[Leanne_T]

Hi @GARETH_25 

I am really sorry you are unable to use your phone at the moment and appreciate how much you need to have service. 

Please let us know how you get on using Skype as @bristolian has suggested 🙂

Speak soon. 

Leanne. 

[jfgould]

My landline has been down for a week. I need help from tech. support. I've been ringing  several numbers supplied by EE and BT, all of which are permanently unavailable;  'The system is busy etc.' I'm elderly and prefer my old-fashioned landline to a mobile. Please, somebody help! 

[Katie_B]

Hi @jfgould. 

Thanks for coming here. 

Is your landline service with BT or EE?

I'd love to see if we can help. 

Katie