Hello @tataguara87- ,
Welcome to the community,
Have you actually checked your bill to see what the extra payments are for? You can download your bill. This is not customer service and there is no account access here, for more information, if you have a query about your bill you can speak to customer service.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
