06-03-2023 05:09 PM - last edited on 06-03-2023 05:53 PM by MikeT
Hi
I need someone from EE to contact me please . It’s in regards to the Apple mobile phone in my name that I am unable to afford so I need to sort out a payment plan please. I was scammed last year and now I’m left to pay not just for this phone but another phone and a iwatch . So please can someone help me and call me on xxxxxxxxxxxx so I can try and sort this out
Thank You
Shaz
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
06-03-2023 06:10 PM - edited 06-03-2023 07:27 PM
Hi there @Sw290
I am very sorry to hear this.
If you’re struggling and need help with the bills, please call us and you can speak to one of our friendly advisors. The sooner you get in touch the better.
For more advice and support please see our Help if you have problems paying your bill, Help page.
Leanne.
06-03-2023 07:21 PM
07-03-2023 07:56 AM
Hi @Sw290
I've sent you a private message to get some information from you. Please have a look and get back to me.
Thanks
Chris
08-03-2023 10:25 PM - last edited on 08-03-2023 10:51 PM by MikeT
Hi Chris
i don’t have any of this and I can’t explain things until somebody phones me on my number which is xxxxxxxxxxx. Please somebody phone me so I can phone this
Shaz
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
08-03-2023 10:35 PM
You've posted someone's mobile number on a public internet forum - an open invitation for spammers to start calling & texting you.
I would recommend you remove that from your post unless the site admins beat you to it.
09-03-2023 08:09 AM
Hello @Sw290.
Have you been able to look at your private messages on the community?
A message has been sent for further details.
Speak soon,
Katie
15-03-2023 09:35 PM
Hi
i have tried so much for someone to phone me so I can sort this phone out . I’ve just got in from work and been sent a letter from an agency. I have never once said I wasn’t paying the bill but you have decided to threaten me with an agency order without even reaching out and phone me so we could sort this . I suffer with depression and have done for number of years and these are testing times . I have had my medication increased from 50mg of Sertreline to 100 . I would like to say thank you for your help but you haven’t
Shaz
16-03-2023 08:25 AM
Hi @Sw290,
Please respond to the private message my colleague @Christopher_G sent you earlier in the month so we can help.
Thanks
James