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Spending Cap
I pay for my daughter to have unlimited calls but at present she can’t make any calls to even people in the UK and gets the message saying she has reached her spend cap but there is no spend cap on her plan
Resolved! I need more
hi my name is danielle ********* and I need more mobile data [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
EE - missold contract
Hello. I had a PAYG sim with EE that had Internet blocks etc so ventured into a store to ask if the blocks could be removed. I was told I had to move to monthly contract. So, with three members of staff, and me alone in the store I felt obliged to ag...
Identifying Mobile Devices connected to EE TV Pro box
Been meaning to ask this for some time but keep forgetting. We have two mobile phones with the EE TV app that are connected to our EE TV Pro box but the box identifies them both as Mobile Device. You can only pair or unpair a device but if I want to ...
Xbox Scorpio Bundle
I have just received the Xbox Series X in the mail today.The bundle is meant to include the £70 EE game card and Game Pass Ultimate. When I finished setting up the Xbox and signed in, the Xbox asked if I wanted to purchase Game Pass. How do I go abou...
EE One not working
Hey,Hope someone can help... I have both broadband, and 3 SIM only contracts with EE, one of which i'd like to upgrade to a new phone if i can get a good offer without moving provider. So my question is-how do i benefit from EE ONE? It seems i have b...
NHS Perk account deactivated
Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...
Samsung S25 free Watch and Earbuds
Hi all,Does anyone know what my next step is when I was promised free watch and earbud with my package, and EE are saying don't know anything about it phone samsung,When I phone Samsung they say don't know anything about it phone EE,Day light robbery...
Urgently need to speak to someone at EE but office is shut til tomorrow???
My phone has been stolen and in order to get my insurance claim accepted, I need to:1) speak to EE and get them to bar/block my phone2) order a new SIM and confirm dateBUT despite them claiming to have a 24/7 helpline, it's closed- is there anyone I ...
Resolved! Purchase an extra Smart WiFi Pro
I’ve just ordered the 1.6gbps broadband with WiFi 7. I currently run an EERO Pro 6e system with main hub and two additional units. Is it possible to order an additional Smart WiFi Pro so I can have three units like I have now?
