Phone contract

Leediva · ‎25-04-2026

How do I get in contact with a guide who rang me with a mobile offer. I have the phone number she contacted me on but it doesn't go through. If I ring 150 they can't give me the offer it needs to be from the disconnection team?

XRaySpeX · ‎25-04-2026

Maybe it's a scam. Not advisable to buy from unsolicited callers.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chris_B · ‎25-04-2026

@Leediva Have you requested a PAC code ? Only if you have requested this will the retention team call you as this is a request to move your number to a different network as your contact is up/almost up.
Any other calls stating they can offer you a better deal or discount should be treated as a scam as EE will not call you otherwise.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.