Phone bill

Chelseafc1
Visitor

Hello , I have upgraded my phone but now says that I am paying my old sim only and also my new phone contract ? I have paid the first payment to the new phone and the old one says will be coming out the 15th so keep to stop that payment?

 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Chelseafc1

Welcome to the community.

Are you sure you upgraded and didn't take out an additional contract? When you upgrade, the plan changes so that you only have one subscription at any time.

Chris