Payment

[Leena_26]

I did a payment of my bill 37.66 from my bank account online and my money gone out why still its coming overdue?

[Michael_D · Accepted solution]

Hi @Leena_26 

Welcome to the community.

It can take a few days for your account to update if you paid by bank transfer.

If this time has passed, it is worth speaking to our billing guides so they can check your account and if no payment is showing, look into this further for you.

Michael