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Payment Statement for Device

jonnyclark
Explorer

How can i get a statement for device payments i make each month?

I can get the data bill from my EE account but cannot see the device bill.

3 REPLIES 3
Katie_B
EE Community Support Team

Hi @jonnyclark

Your airtime plan will have one bill and the device payment will appear on a separate bill, paid for via separate direct debits. 

If you download your full bill does this show anymore information?

Katie

Hi

Thank you for the reply - unfortunately it does not give the information.

I can only see the mobile/airtime bill, the  device bill payment is not there.   Any other suggestions how i can find a copy of this each month?

 

Thanks

 

Jonny

Katie_B
EE Community Support Team

Hi @jonnyclark

I would recommend giving us a call and speaking with customer care. 

They will be able to confirm how you can view this.

Katie