Payed my plan but not got data

[Jh924]

I have payed for my phone netwrork to be unlocked and it’s not 

[Peter_W]

Good morning @Jh924.

Welcome to the EE Community 😊

I can imagine it must be really tough if you've been unable to get connected since paying for your plan. 

Whilst this is going to sound really simple, have you tried restarting your phone since making this payment?

Also do you have a contract where you get a bill each month, or do you top-up and purchase a pay as you go pack?

Peter

[7944855390]

I pay my bills but I don’t get my data 

[7944855390]

Hey I pay my bills but I don’t get any data 

[Katie_B]

Hi @7944855390. 

Welcome to the community. 

When you text AL to 150 what reports back?

Katie

[Povey7810]

Payed my bill over 24hrs ago and still have not service 

[Katie_B]

Good morning @Povey7810. 

Have your services resumed?

If not, please try switching your handset off and on. 

Speak soon, 

Katie

[Povey7810]

Yes I’ve tried turning my phone off and on even taken the sim out and put that back in and still nothing but after paying my bill it’s still showing I owe the amount I paid so thinking that’s something to do with it

[Povey7810]

Failed won’t let it send

[Povey7810]

No still no services