Pay monthly for samsung galaxy watch why?

Patrickpk · ‎31-05-2024

I upgraded today and got a samsung galaxy Watch 6, When I got home I looked over the paperwork and I am paying for my watch every month. It was not mentioned to me in the shop what do I do and why am I paying?

XRaySpeX · ‎31-05-2024

@Patrickpk : Were you offered a "free" watch w/out you being told that you would be paying for its airtime plan? That's a frequent misrepresentation on the part of some EE store staff.

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Christopher_G · ‎01-06-2024

Hi @Patrickpk

Welcome to the community.

If you think the contract wasn't explained correctly/fully, I recommend popping back into the store to discuss it with the store manager.

Chris

Chris_B · ‎01-06-2024

@Patrickpk Did you ask for the watch ? Was it your intention to have a watch ? or was you offered this watch ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Patrickpk · ‎01-06-2024

They said the watch comes with the phone. I assumed it was free because when I last upgraded. I got a free Chromebook.