Overdue Bill

Meikaella
Valued Contributor
Valued Contributor

I have paid my overdue pay as you go mobile bill and yet, on my account still say need to pay why? My payment was successful!!!

5 REPLIES 5
Gareth43
Problem solver
Problem solver

It will take time to go through the system and show on the app or the website is my guess

G Alston
iPhone 16 Pro Max
XRaySpeX
EE Community Star
EE Community Star

@Meikaella : You don't have bills with PAYG & so you can never be late in paying. It's all pre-paid.

So you are on contract. When you pay that bill late it could take 24 hours to reach your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Meikaella
Valued Contributor
Valued Contributor

Hi Alston, thank you for your time to response. I shall check it later. Have a nice day!

Meikaella
Valued Contributor
Valued Contributor

Hi, it’s bec I only have the sim pay as you go and pay them monthly instead of topping up myself. Thank you for your time to response XRaySpex. Have a wonderful day!

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP