OverCharged

[Aali05]

Hello , I bought new fone in December iphone13 , I had discount code of 20% , and I was told that monthly Bill including the fone bill will be 44£. 

I have been charged 58£ for two consecutive months.  

[Katie_B]

Hello @Aali05. 

Welcome to the EE Community. 

When you log in to your My EE and view your bill does it show your discount?

Katie

[Aali05]

Hello

Thankyou for your email.
No i cant see any discount on my bill.

[Katie_B]

Thanks for checking @Aali05. 

Please get in touch with our customer care team who can look into this further for you. 

Katie