Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions
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24-04-2024 03:30 PM
Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?
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24-04-2024 03:45 PM
@Daipop : What are actually trying to do to get this error msg?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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24-04-2024 03:59 PM
Sent from my iPad
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24-04-2024 04:01 PM
Are you on contract or PAYG?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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24-04-2024 04:02 PM
Contract Monthly EE Simo Full works with BT
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24-04-2024 04:09 PM
Look in your online MyEE under Home > Plans & Subs > Plan Details.
For your BT contracts you'll need to look at your MyBT a/c.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-04-2024 02:52 PM
Barbara from EE billing quickly resolved issue with mobile but can’t sort BT account ??? At least she was a very nice & efficient lady & it is progress i hope ???
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26-04-2024 03:05 AM
Getting worse now Darius said all will be fine BUT just had a message saying “sorry you’ve decided to stop your Netflix pls see billing for future pricing of your plan ?” Unable to access billing ?? Useless !!
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26-04-2024 07:27 AM
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26-04-2024 09:37 AM
Still the same Katie shows £69.95 paid which is grossly overcharged as changed to Simo from 17 March when handset subs ended - Barbara in billing submitted a credit & told me what my bills would be going forward & also promoted send to email me solutions but still waiting - can’t interrogate subscriptions as “ This service is not available right now?” It’s a RIP OFF Katie 🤪

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