cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not showing my Subscription

Diwash
Visitor

i bought Sim and phone last year on contract 

but Since some month i cannot see my subscription and i dont know how to pay

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Diwash : Try using Fast Payment online to pay by UK bank card to avoid the EE a/c site & app. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Rach_H
EE Community Support Team

Hi @Diwash,

Welcome to the Community!

I'm sorry to hear you're having trouble. Are you able to view your bills when you log in online, or are you having issues with both this and your app? 

Rach