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No internet something to do with billing

Salad85
Visitor

Woke up this morning no internet, I had set up a direct debit when I first took out broadband with EE it’s obviously failed at some point don’t know how as my phones and sims are through EE and paid with the same account. I’ve gone on and paid manually and set up a new direct debit still no internet, it’s saying paid but still no service how long am I looking at for service to resume?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Salad85  It takes up to 24 hours for the service to restore after payment.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Salad85  It takes up to 24 hours for the service to restore after payment.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.