03-01-2024 01:21 AM - last edited on 03-01-2024 08:40 AM by Leanne_T
Dear Sir/Madam
you have withdraw money from my bank account without my permission as add on plan. I want you to cancel all my adds on in my account and contract. I've applied for unlimited data and text and voice plan for £27, but there is a " Unlimited Data Pass " for £12 that I didn't approved to be in my add ons and I need to cancel it now, Many Thanks , Mohammad **************
[mod edit: please don't post personal details on the forum. These have now been removed]
03-01-2024 08:41 AM
Morning @MohammadMoghim
Thanks for coming to the community.
Can you remove the data pass in your EE app add-ons?
If not, please call us on 150 and the team will be happy to help 🙂
Thanks.
Leanne.