Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59692 Views
  • 69 replies
  • 14 Helpful

Hi

How can i see my bill charges in details? 

Gonul1 by Explorer
  • 273 Views
  • 2 replies
  • 0 Helpful

Cancelation costs

Had a data only SIM for 8 months total and for the first 7 months it ran with little to no hitches at all. In the last 30days the service where I am has crossed into unreliable at best. As for my phone having a weak service isn't too much of an issue...

4ngu5 by Contributor
  • 468 Views
  • 5 replies
  • 3 Helpful

Resolved! Tmobile unlimited texts and data for life

Hi, EE here. As the UK's best network, we're always making improvements - and now we're making some technical changes that will affect your current plan. So, you'll need to move to a new plan, and possibly a new device, by 15th January 2023I've just ...

Resolved! Collections team

Is there an issue contacting the collections team today. I am unable to get a response via the message function and left on hold for someone to pick up when calling 150. Not sure  if they work in a Sunday?