Need to pay final bills from abroad
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17-11-2023 03:25 PM
Someone please help!
I cancelled my broadband and asked to move my phone to pay as you go because I was leaving to go travelling. I thought I'd pay the final bills, so I cancelled my direct debits. Unfortunately I hadn't, and only realised when I was abroad.
How can I contact customer services from South East Asia to pay both of these bills? Without it costing me a humongous amount of money for the phone call.
I've tried emailing, but I can't seem to reach anyone who can solve my problem.
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17-11-2023 03:45 PM
If you haven't cancelled your DDs (which is a good idea not to) your bills will be auto taken by DD.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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17-11-2023 03:32 PM
@Andrea-French there is no email address as emails are too slow to deal with customer issues. You’ll have to call
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17-11-2023 03:45 PM
If you haven't cancelled your DDs (which is a good idea not to) your bills will be auto taken by DD.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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