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Need to downgrade

haleema89
Explorer

Am abroad and hardly using my phone, just whatsapp on wifi. No minutes no data. Need to either change my number to pay as you go or downgrade to the cheapest rolling contract. Not sure why I am on £40 a month, not even in contract. 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Migrations from pay-monthly contract to PAYG can only be completed within the UK, and even then you would need to give 30days notice to cancel your contract by calling CS.

If you're outside your minimum term, you can request a change to a SIM-only plan via your myEE online account.

View solution in original post

2 REPLIES 2
haleema89
Explorer

Please help and tell me how can I change my plan to pay as you go or explore downgrade options on the web and not on phone, 

 

thanks

bristolian
EE Community Star
EE Community Star

Migrations from pay-monthly contract to PAYG can only be completed within the UK, and even then you would need to give 30days notice to cancel your contract by calling CS.

If you're outside your minimum term, you can request a change to a SIM-only plan via your myEE online account.