Need to cancel contract - no access to phone number

Matt-apple1 · ‎01-11-2022

Hi,

I need help cancelling both of my contracts with EE.

I moved abroad last year and forgot to cancel my EE contract, and have since been unable to cancel the contract as it says I need to ring them on 150, which I can't do as I no longer have my EE sim.

Could someone please help with this?

XRaySpeX · ‎01-11-2022

You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎01-11-2022

You can contact EE C/S from abroad using either +44 800 0798586 or +44 7953 966250