Need the March 2025 Invoice

GGILLIES · ‎08-03-2025

When will the March 2025 bill / invoice be available online. Mine was supposed to be available from 7th March but it is not yet available to see in MyEE app/online?

Alex_H · ‎08-03-2025

Hi @GGILLIES,

Welcome to the EE Community

Has the bill been produced the PDF is just unavailable to download currently or has the bill not been produced at all? If you can see the summary of the bill in the Bills and Payments section that would mean it has been produced, but it can take up to 48 hours for the PDF to be available to download.

If it has not been produced at all though or if it remains unavailable to download after 48 hours please give us a call on 150 so one of our guides can investigate and help get it resolved.

Alex

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Alex_H · ‎08-03-2025

Hi @GGILLIES,

Welcome to the EE Community

Has the bill been produced the PDF is just unavailable to download currently or has the bill not been produced at all? If you can see the summary of the bill in the Bills and Payments section that would mean it has been produced, but it can take up to 48 hours for the PDF to be available to download.

If it has not been produced at all though or if it remains unavailable to download after 48 hours please give us a call on 150 so one of our guides can investigate and help get it resolved.

Alex