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My upgrade - monthly payment changed why??

Walster14
Visitor

‎01-02-2023 11:58 AM

Please explain

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-02-2023 12:09 PM

Hi @Walster14 

Your Bill will tell you. 

There is no account access on these forums. You'll need to speak to EE CS on 150 about billing issues.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Katie_B
EE Community Support Team

‎01-02-2023 01:18 PM

Hello @Walster14. 

Welcome to the EE Community. 

Have you been able to download your bill within your My EE?

If yes, is there something on your bill you are unsure of?

Katie

0 Helpful