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My plan

GlaustoFreire
Visitor

‎24-01-2025 08:19 AM - last edited on ‎24-01-2025 04:29 PM by

Good morning, my name is Gláucio and I would like to know why I am paying more than 43 pounds for my plan when my contract is 23 pounds. I would like to know why this absurd charge is being made to my bank account.

I have been receiving discounts from my absurdly expensive bank for over three months now. I have not received any message saying that my contract would change the amount, I want the money refunded to my account immediately, please.

Waiting  for us return

[Mod edit - surname removed, please don't share your full personal details in public]

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎24-01-2025 09:09 AM - edited ‎24-01-2025 09:10 AM

Your post has been moved to a new thread.

There is no access to individual accounts on this public internet forum, your query is account-specific. You should contact EE CS in this instance.

By means of guesswork, check your bill breakdown for additional charges such as non-inclusive calls, third party services, add-ons or expiring discounts.

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