My phone being cut off
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11-01-2025 07:36 PM
So I’m overdue on my phone bill and my phones been cut off.
I was just wondering if I buy a data pass, will that counteract it and will I have data again?
thanks!
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11-01-2025 08:17 PM
@Jay_jay : One thing's got nowt to do with the other.
No, if you're owing on your bill, the only way to get it out of suspension is to pay your bill.
If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-01-2025 08:17 PM
@Jay_jay : One thing's got nowt to do with the other.
No, if you're owing on your bill, the only way to get it out of suspension is to pay your bill.
If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-01-2025 08:56 PM
I know it’s got nothing to do with the other. But I’m saying if I buy data, will the data work or will the suspension make it not work
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11-01-2025 09:03 PM - edited 11-01-2025 09:06 PM
No, it won't! A suspension means a suspension of everything.
You asked whether buying data would counteract the suspension, not whether the data will work.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-01-2025 09:33 PM
@Jay_jay The account and sim have been suspended and purchasing an add on will not make the sim work as it’s been suspended until you pay the outstanding bill.

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