My contract

Bovey94
Explorer

Hello i cancelled my contract last month as its now over and rung up and got my pac code and youve still charged me again this month can you re credit me this money and make sure you cancel my contract 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Bovey94   Using the PAC will terminate the contract.    You have to give 30 days notice to terminate a contract so if you are billed during this 30 days you still pay it and you’ll be refunded any over payment the from when your number is ported out of EE.    Had your contact terminated straight the way you’ll of had no service and you would have lost the number.  Port out and it’s terminated. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Bovey94
Explorer

I gave more then 30 days and paid more and no longer have that network anymore or using the sim

garybs29
Prodigious Contributor
Prodigious Contributor

But did you use the PAC?