My contract has been cancelled

[Lizjuffs]

I had a call yesterday from one of your guys to say that I had cancelled my contract. I hadn’t. He said he would reinstate it. Just now, at about 3pm I have no network and I cannot make calls or send texts!

is this fraud? Have I been 

[James_B]

Hi @Lizjuffs,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care as soon as possible so a member of the team can take a look at your account.

Thanks

James